Payment & Shipping

PAYMENT AND SHIPPING
The following conditions apply:

Shipping conditions

Our products are shipped by DHL including tracking number or by Bücher- und Warensendung with Deutsche Post, depending on weight and cost class. Items that were originally intended to be dispatched by Bücher- und Warensendung can be shipped with tracking number for an additional charge. For this purpose, please contact us in advance by mail at store@paperlux.com or by phone at +49 40 43 09 48 0.


Shipping costs (including VAT)

Domestic deliveries (Germany):

We charge shipping costs of € 1.90 per order for light products. For higher weight and value of goods we ship with DHL incl. tracking from 4,90€. We cover all shipping costs for orders over 50€.

Deliveries abroad:

We calculate shipping costs based on DHL prices of international shipping. Please find the costs for your region here.

Deliveries

We ship between Mondays and Fridays from 09:00 - 18:00. Within Germany the time of delivery is between 2-5 days with Deutsche Post and DHL.

Alternatively, you can pick up your goods at our store at the above times. The address for this is Schulterblatt 1 (in the backyard), 20357 Hamburg, Germany. 

Accepted payment methods

- Payment by credit card (Visa, MasterCard, Maestro)
- Payment by PayPal
- Payment via Klarna (on account)
- Payment by immediate bank transfer


If you have any questions, you can find our contact details in the imprint.